Shipping Policy

At iceyarns.com or yarn-paradise.com, we strive to process and ship your orders as quickly as possible. Here’s what you need to know about our shipping practices:

Order Processing

We aim to process and ship all orders within one business day after payment is received, often the same day. Please note that during peak periods or special promotions, processing times may extend by one to two days due to high order volumes.

Shipping Options

We offer both express and regular shipping methods:

• Regular Shipping: If you choose regular registered mail, your order will be shipped via the official postal service of the destination country. Expected delivery times are approximately:

  • Europe: 2-3 weeks

  • Other Countries: 3-4 weeks

  Please be aware that customs inspections may cause additional delays, and customs fees may apply.

• Express Shipping: We partner with top-tier express shipping companies to ensure fast delivery. Our primary carrier is [Express], but other options are also available, each with varying costs and delivery times.

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Ensuring Prompt Delivery

To facilitate swift delivery—especially with express shipping—please ensure your address is entered accurately and include a valid phone number.

Qualifying for 2-Day Worldwide Delivery

To qualify for our 2-day worldwide delivery option, please ensure the following:

• Select the fastest shipping option (currently Express).

• Enter your address details clearly.

• Provide a valid phone number.

• Ensure someone is available at the delivery address during the delivery window.

If you have any questions about our shipping policy or need further assistance, please contact us at [email protected].

Thank you for choosing Ice Yarns!